Advanced Web Applications for Healthcare

About CRiSCRoS:

"The team report provides a useful format for the EoLC strategy group to map the findings against
the groups work programme to help prioritise existing work and to identify additional work streams
for the group. It enables the group to see where real progress is being made and to celebrate this
with the health and social care staff within BANES. The team report is also used to update the PEC
on the progress being made with end of life care service development."

Sue Townley
BANES

About IAPTus:

"Mayden is a professional but friendly company that respond in a 'We can do it, or we will work on it and get back to you' way and they DO.

The Mayden staff are always helpful, knowledgeable and responsive to issues and questions raised - and give an individualised service to support our IAPT delivery."

Judith Chapman
Berkshire Healthcare NHS Trust

About IAPTus:

"The experience of working with Mayden has been very interesting and extremely positive. They provide excellent support for IAPTus and have always been very happy to work alongside us to ensure that the system develops in a way that meets the needs of our service."

Gavin Slater
Cumbria Partnership NHS Foundation Trust

About CRiSCRoS:

"The CRiSCRoS system is a comprehensive system that enables the imputer to view and update data
relevant to the organisation. The spreadsheet that can be printed is very useful. However although
the system has improved in user-friendly sense it still requires personal assistance for some extra
guidance to be able to input the data but I have found this to be short-lived as once you have used it
once you can the system easily."

Georgina King
Gloucestershire PCT

About ELCQuA:

"The tool looks excellent and is easy to navigate...it will be a marvellous resource if used properly."

Sue Simmonds
Hertfordshire PCT

About IAPTus:

"Mayden are a reliable, effective and friendly team who work really well together. No task is a problem for them and any bespoke feature we request for our service they are more than happy to accommodate and develop. I have worked alongside Mayden for a year now and cannot fault them or the service they provide. I have got to know many members of their team over the past year and every single one of them is a credit to this company. They are beyond polite, efficient and supportive and I would recommend them to any future clients."

Jenna Midcalf
Mental Health Matters

About IAPTus:

"I have been working in health care informatics for nearly eight years and specifically mental health for the last three years. Having used IAPTus for a number of months I am confident in saying that it is one of the most innovative systems that I have used that effectively manages a patient’s care pathway and easily delivers accurate reports for front line staff. Furthermore Mayden are always looking to improve the system to meet users needs. I can highly recommended IAPTus as a patient management tool."

Robin Campbell
Newham Psychological Services

About IAPTus:

"It has been an absolute pleasure to work with Mayden over the past 18 months as they have developed and implemented IAPTus for our service. Firstly, they have always demonstrated great flexibility and have been willing to constantly adapt their IT software in order to meet the ever-changing demands of clinical work in our service. Secondly, staff at Mayden are approachable, friendly and are always willing to work with us to resolve any queries or problems. I would have no hesitation in recommending them very highly to other organisations."

Dr Ruth Dennis
NHS Hammersmith & Fulham

About IAPTus:

"We have been using IAPTus supplied by Mayden for the last 18 months. The system is clinician friendly, and outcomes focused. The staff at Mayden are always very helpful and if any issues do occur will always resolve them as quickly as possible. We believe that the decision to use IAPTus has greatly helped with the implementation of our IAPT service."

Julie Sharp
NHS Isle of Wight

About CRiSCRoS:

"Using CRiSCRoS in NHS South West has given us a good understanding of local progress on
implementing the Cancer Reform Strategy. All organisations can pull off useful summary reports at
different levels and, importantly, we can use the system to identify areas for development and to
share good practice."

Julia Chisnell
NHS South West

About ELCQuA:

"It is a great tool, well done to all for its creation."

Jenny Thomas
NHS West Kent

About ELCQuA:

"I am very impressed, once one grasps the approach the scope is excellent."

Dr Margaret Saunders
Papworth Hospital NHS Foundation Trust

About IAPTus:

"My experience of using Mayden and IAPTus has been completely positive. The team are knowledgeable and helpful, response times are extremely quick and adaptations to the software tailored to our particular service. I would not hesitate to recommend Mayden to another service contemplating purchasing a patient database with great reporting facilities."

Karen-Anne Bruce
Poole Borough Council

About IAPTus:

"Mayden have provided a highly responsive, tailored and customer centric service to SLaM in what was for us at the time an extremely tight deadline to enable us to provide IAPT services. The attention to detail, project management and general all round professionalism - with a human touch - of Mayden is second to none and the product has exceeded all expectations."

Matt Butler
South London and Maudsley NHS Foundation Trust

About IAPTus:

We have a very good relationship with Mayden, more like a partner than simply a supplier. All their staff I have dealt with have always been friendly and very helpful and are a real asset to the company. We have enjoyed a fast response to requests including in the face of challenging timescales, and both the support and management teams have proved to be flexible and accommodating in helping us meet the demands of changing service delivery.

In my experience of IT business systems, I would rate IAPTus among the very best. Useabilty is excellent, the system hangs together logically, and there is an overall impression that the design has been well thought through and the system tested thoroughly. Mayden keep constantly moving forward with additions that are genuinely useful and innovative which further helps us to continue running our service in the most efficient way.

Chris Pyke
South Staffordshire and Shropshire Healthcare NHS Foundation Trust

About IAPTus:

"Mayden Health have supported our development as an IAPT wave 2 service with the IAPTus application. The program matches our care pathway and is clinician friendly, resulting in high quality data. For data to be meaningful, it has to be valid, accessible and useful. IAPTus has made this happen for this service."

Sara Pickford
Sussex Community NHS Trust

About IAPTus:

"Mayden are both considerate and responsive to users' needs. They have demonstrated flexibility and efficiency in meeting our precise requirements - a truly professional organisation."

Darren Fernandes
SW London and St Georges NHS Trust

About IAPTus:
"To work with Mayden means working with a company who are approachable, accommodating and always seem to be one step ahead with development needs. I've found every member of their team I've had the pleasure of working with to be knowledgeable and helpful, striving to achieve the best possible solutions. Their intuitive product IAPTus has supported our service’s development and growth. It is
user friendly for therapists whilst providing a vital and easily accessible source of data for analysis and reports."

Natalie Douglas
Time to Talk, Sussex Community NHS Trust