Service assessment

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Our web-based software for service assessment has helped a number of key clients in evaluating, quality assuring and performance managing their services. Our tools can be used to support performance management for almost any group of organisations with a common purpose that can be expressed in terms of standards or objectives.

Our systems are used across the NHS in England by the National Cancer Action Team to monitor more than 300 organisations against the full set of national cancer service standards.

For NHS South West we developed a traffic light assessment framework for monitoring the performance of all NHS organisations in the South West against a wide range of national performance standards and objectives – and we went on to extend this framework to support the National End of Life Care Team.

We can offer services that cover the development and implementation of the Service Assessment application to suit your needs, including user training, followed by ongoing maintenance and support.

For more information see our product pages for CQuINS, ELCQuA and CRiSCRoS.